Returns and Refund Policy

SEN Electrical Design System aims to provide high-quality products and services. If you are not satisfied with your purchase, our return and refund policy is as follows:

Digital Products:

  • Due to the nature of digital downloads (e.g., PDFs), all sales are final, and we do not offer returns or refunds once the file has been downloaded.

Physical Products (if applicable):

  • If the product arrives damaged or incorrect, please contact us within [7] days of receipt. We will offer a replacement or a full refund after assessing the issue.

Refund Process:

To initiate a return or refund, please contact us at purchase@seneds.com

. Refunds will be processed within [5-7] business days after approva

SEN EDS offers Engineering Consultancy, Detailed Engineering Services and Power System Engineering Services (ETAP & DIgSILENT) for Switchyard up to 400kV Substation, Port, Industrial Project (Oil and Gas Plant, Steel Plant, Thermal Power Plant, Cement Plant, Water Treatment Plant), Grid Impact Study and Grid Code Compliance (UK, Oman, KSA, UAE, etc.), Airport Project, Specializing in Renewable Energy (Solar and Wind with BESS Plant)